Seller Guide
Everything you need to know to start selling on Maecine and grow your business.
Getting Started in 4 Steps
1
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Register as a Vendor
Click "Become a Vendor" and complete your store profile â store name, description, logo, and contact details.
2
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Get Approved
Our team reviews your application within 1â2 business days. You will receive an email once your account is approved.
3
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List Your Products
Add your products with clear photos, accurate descriptions, prices, and stock levels. The more complete your listing, the better it converts.
4
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Start Selling
Once live, customers can find and buy your products. Fulfill orders promptly, maintain good reviews, and watch your sales grow.
Tips for Success
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đ¸Use high-quality photosClear, well-lit photos from multiple angles significantly increase conversion rates. Avoid watermarks or text overlays on main images.
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âī¸Write detailed descriptionsInclude dimensions, materials, colors, and any important specifications. Buyers make faster decisions when they have full information.
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đˇī¸Price competitivelyResearch similar products on the platform. Competitive pricing combined with good reviews puts you at the top of search results.
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âĄFulfill orders quicklyFast fulfillment leads to better reviews. Aim to process and ship orders within 24 hours of confirmation.
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đŦRespond to customersReply to questions and messages promptly. Active vendors with high response rates rank better and earn more trust.
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âMaintain good ratingsConsistently high ratings unlock higher visibility and promotional features. Address any negative feedback professionally.
Vendor Policies
Orders must be fulfilled within 48 hours of confirmation. Repeated delays may result in account suspension. If you cannot fulfill an order, cancel it promptly so the customer is refunded.
You must accept returns for items that are damaged, defective, or significantly different from the listing. Disputes are reviewed by our support team and decisions are final.
The sale of counterfeit goods, weapons, illegal substances, or any item that violates Ghanaian law is strictly prohibited and will result in immediate account termination.
Accounts may be suspended for policy violations, high dispute rates, or consistently poor feedback. You will be notified and given an opportunity to appeal.
Ready to start selling?
Join hundreds of vendors already growing their businesses on Maecine.
Become a Vendor